Charlotte's Emergency Water Damage Team
Water Damage
In Charlotte?
We've Got You.
Whether it's a burst pipe, a flooded basement, or storm damage, acting fast makes all the difference. SES arrives within 60 minutes, stops the damage from spreading, and takes care of everything from drying to your insurance claim.
60-Minute Response Guarantee
IICRC-Certified Technicians
We Handle Your Insurance Claim
Licensed, Bonded & Insured
Charlotte's Emergency Water Damage Team
The Longer You Wait, The More You Pay.
A burst pipe. A flooding basement. A storm surge after one of Charlotte's heavy summer downpours. Most Charlotte homeowners make one mistake: they wait to see if it dries out on its own. In North Carolina's humidity, it won't. Here's what's actually happening inside your walls right now.
The Water Damage Timeline — What You Don't See
0-1 HR
Drywall absorbs water. Floors begin warping. Your belongings are at risk.
1-24 HRS
Furniture swells and stains. Metal starts to corrode. Odors set in.
24-48 HRS
Clean water becomes contaminated. Structural damage begins.
48+ HRS
Mold growth begins. Your health is now at risk. Repair costs double or triple.
This is not a "wait and see" situation. Every hour you delay is money you're handing directly to a contractor for a more expensive repair. Call SES now and stop the clock.
Why Charlotte Trusts SES
We Don't Just Dry. We Restore.
Most restoration companies show up, drop some fans, and leave. SES does the complete job — from emergency extraction to mold prevention to full reconstruction — so you're never left dealing with a half-fixed problem.
60-Min Response. No Excuses.
When you call, our team is rolling. We are in Charlotte and surrounding areas 24 hours a day, 7 days a week — including nights, weekends, and holidays.
IICRC-Certified Experts
Our technicians are certified by the Institute of Inspection, Cleaning and Restoration Certification — the gold standard in the restoration industry. Your home is in trained hands.
Commercial-Grade Equipment
We use truck-mounted extraction systems, thermal imaging cameras, and industrial dehumidifiers that rental equipment simply cannot match. We find hidden moisture before mold does.
We Handle Your Insurance
Dealing with insurance adjusters is a nightmare. SES works directly with all major insurance carriers on your behalf — we document everything, file the paperwork, and fight for your full claim.
Woman-Owned & Veteran-Supported
SES is proudly woman-owned and military-supported. We bring military discipline and precision to every job — no shortcuts, no excuses, just results your family can count on.
Full-Service Restoration
We don't stop at drying. From structural drying to mold prevention to complete reconstruction — we are the only call you need to make. One team. One process. Zero hassle.
Insurance Navigation
Outcome-first
Get Every Dollar Your Policy Owes You.
Most homeowners don't know what to document — and insurers count on that. Tell us what happened and we'll show you exactly what your policy should cover. No obligation.
Our Proven 7-Step Process
What Happens When
You Call SES
From the moment you dial to the day your home is fully restored, here is exactly what to expect — no surprises, no runarounds.
Within 5 minutes
You Call. A Real Person Answers.
No robots. No hold music. You speak directly with our emergency dispatch team who will assess your situation, give you immediate safety guidance, and dispatch a crew to your Charlotte address.
Within 60 minutes
Rapid On-Site Arrival
Our certified technicians arrive with full equipment — no waiting for a second truck. We assess the damage using thermal imaging and moisture meters to identify every affected area, including hidden damage inside walls.
Immediately
Emergency Water Extraction
We remove standing water fast using truck-mounted systems that extract thousands of gallons per hour. The faster the water is out, the less damage spreads and the lower your total cost.
Days 1–5
Structural Drying & Moisture Control
We place industrial air movers and dehumidifiers throughout the affected area and monitor moisture levels daily with precision instruments until every surface reads dry. Not "good enough" — actually dry.
Concurrent
Sanitizing, Deodorizing & Mold Prevention
We treat every affected surface with EPA-approved antimicrobial solutions that eliminate bacteria, eliminate odors permanently, and block mold before it has any chance to grow.
We handle it for you
Insurance Documentation & Claim Support
We provide detailed moisture reports, damage documentation, and direct communication with your insurance adjuster so you receive the maximum approved payout for your claim — without the stress.
As needed
Full Reconstruction
If water damaged your drywall, flooring, or structure, our reconstruction team rebuilds it. You won't need to manage multiple contractors. SES handles the complete job from start to finish.
Real Charlotte & NC Homeowners
They Called. We Delivered.
I felt supported the entire time. Obie’s patience and the company’s proactive outreach made a stressful situation simple.
Narell Hinds
So sweet, so kind courteous and resourceful one of the most helpful teams you could have by your side with their expertise you can’t go wrong
Elliott Jones
I can’t say enough wonderful things about the service I received! 100 percent do not hesitate. Friendly, courteous, carful and I am very picky! 10 stars!!!
Francine daSilva
Insurance Navigation
Your Insurance Should Pay For This.
Most homeowners leave thousands of dollars on the table because they don't know how to document water damage for a claim. We do. And we do it for you.
We Work Directly With Your Insurance
SES partners with all major insurance carriers. The moment we arrive, we begin building a comprehensive damage report with photos, moisture readings, and thermal imaging documentation. We communicate directly with your adjuster, advocate for your full claim, and handle the paperwork — so the only thing you have to do is call us. Water damage is stressful enough. Let us carry the insurance burden for you.
IICRC
Certified Water Restoration
NC
Licensed & Bonded
24/7
Emergency Response
WOB
Woman-Owned Business
VET
Military-Supported
Stop The Damage Before It Gets Worse.
Every minute counts. Charlotte's fastest-responding water damage team is ready right now. One call and we handle everything.
Available 24 hours a day, 7 days a week — including holidays
or
2025 Southeastern Solutions SES, INC — Charlotte, NC | (551) 328-3725 | Licensed · Bonded · Insured · IICRC Certified
Serving Charlotte, Concord, Mooresville, Gastonia, Huntersville, and surrounding Mecklenburg County areas.